I’ll make this one short and sweet.
Want to know if you are REALLY doing a good job with your business? There’s no need to spend thousands of dollars on fancy surveys. And you no longer have to guess.
Just ask your customers (and ask yourself) this one simple question…
Would you refer your friends to us?
That’s it. Just 7 simple words – but that’s all you need. “Would you refer your friends to us?”. It cuts right to the real heart of your business and there’s nowhere to hide. After all, your customers are your lifeblood. Without them, you got nothin’. Squat. Nada.
If they say MAYBE – you have work to do.
If they say NO – you have work to do.
If you are AFRAID to even send that to your customers fearing what they’d say – you have A LOT work to do on your business and yourself.
If they say YES – keep up the great work.
Now get out there and be honest with yourself and your customers.
Your coach has spoken.
GO CHANGE THE WORLD!
P.S. Here’s how to create super-fans.
P.P.S. If this resonates with you, please like, tweet and +1 it below.